Effective Date: 7/1/2025
At Yellow Cab of Charlotte, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, app, or services.
1. Information We Collect
We may collect:
-
Personal details (name, phone number, email) for bookings and inquiries
-
Location and ride history via the app or online form
-
Payment and billing details
-
Technical data (IP address, browser type, device used)
2. How We Use Your Information
We use your data to:
-
Process ride bookings and payments
-
Send ride confirmations, updates, or promotions
-
Improve our services and customer experience
-
Comply with legal or regulatory requirements
3. Data Sharing
We do not sell your data. We may share information with trusted third-party partners (e.g., payment processors, analytics services) solely for providing and improving our services.
4. Cookies & Tracking
Our website uses cookies to track usage patterns, improve performance, and deliver a personalized experience. You can disable cookies via your browser settings.
5. Data Security
We employ security measures to protect your data from unauthorized access. However, no online platform is 100% secure. Use of our service implies acceptance of this risk.
6. Your Rights
You may request to access, correct, or delete your personal information at any time. To do so, please contact us at the information provided below.
7. External Links
Our site may include links to third-party websites. We are not responsible for their privacy practices.
8. Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be posted on this page with a revised effective date.
9. Contact Us
If you have questions about this policy or how we handle your data, please contact:
Email: brogers@yellowcabofcharlotte.com
Phone: 704-444-4444